Which carrier do we use for international shipping?

We use DHL Express to ship all our pen orders. When we ship your pen order via DHL Express, you may be responsible for paying import duties, taxes, and brokerage fees upon delivery, as required by the destination country. We do not cover these import costs. However, if you need to return a defective product, we will refund any import fees you paid.

Guide Shipping Protection

Your shipping fee includes insurance that covers any shipments that are damaged, lost, or stolen during delivery.

Processing Times

Please allow 1-2 business days for us to process and ship your order. We make every effort to fulfill orders as quickly as possible. Shipping time depends on your location, but orders typically arrive within 7-10 business days.